Customer Service

Welcome Guardian customers to the new customer service section of our website. Here you will find information on how to understand your billing statement, make a one-time payment online, enroll in the Automatic Payment Program or sign up to receive Electronic Invoices to your email.

SPECIAL NOTE

If you are a new customer, or have recently added additional services, your invoice may include Pro-Rated Charges. Guardian's service charges are billed in advance.

Customer Service Links

Make a ONE TIME payment

Pay your Bill using Guardian Secure Payments program. I would like to make a ONE time payment using a credit card or checking account.

Sign up for AUTOMATIC PAYMENT WITHDRAWL

I would like to have my monthly bill automatically withdrawn using a credit card or checking account. This sign-up process will NOT charge you for any current or outstanding balances on your account. You will no longer receive a paper bill for this account. Also, you can download the Automatic Payment Authorization Form in PDF format from here and fax it to us at 248-395-3009.

Signup for ELECTRONIC INVOICES

I would like to receive Electronic Invoices to my email. You will no longer receive a paper bill for this account.

View tutorial to better explain your Monthly Invoice

(Flash tutorial coming soon.)

Contact Guardian Customer Service

FOR EXISTING GUARDIAN CUSTOMERS ONLY all other requests should use the Contact Us method to help determine the best option for contact the correct Guardian Deptartment to help you as quickly as possible.

Important Informational Links

Welcome Message

Guardian Alarm has been protecting families and businesses since 1930 and is the largest family owned and operated security company in the Midwest.

Preventing Home Invasions

Do you know what to do around your home to help prevent burglaries?

Preventing False Alarms

In an ongoing effort to reduce the number of false alarms our customers and non-customers experience, we have compiled a list of preventative measures to aid in eliminating false alarms.