- Why Guardian
- Home Security Solutions
- Business Security Solutions
- Customer Service
Call Today: 800-782-9688
Guardian offers many security solutions for single-family homes, multi-tenanted buildings, & condominium environments...
Switch your security monitoring service to Guardian Alarm and save up to 20% on your monthly bill...
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Re-activate your existing Guardian Alarm system FOR FREE (was a $75 fee).
Our Underwriters Laboratory (UL) certified and Factory Mutual (FM) approved monitoring station is the most technologically advanced in the country and is located in Southfield, Michigan at Guardian’s world headquarters. Additionally, we have redundant monitoring stations in Toledo, Ohio. In case of a power outage, Guardian switches over automatically to two natural gas generators and a diesel generator to keep the monitoring station online. We also have a backup phone system to ensure your monitoring service is maintained. Committed to providing a prompt and courteous experience every time we serve you, we pride ourselves in making sure a live and local customer service representative answers your calls instead of an automated recording.
Our sales, installation, and service teams undergo a rigorous certification program and a criminal background check. Our 90+ customer service representatives are cross-trained not only in alarm monitoring but also billing and troubleshooting to ensure a “one-stop shopping” experience for our customers’ needs. Our customer service representatives have bilingual capabilities in Spanish and we also use an interpreter line to communicate with customers in other languages.
The entire Guardian Alarm team takes pride in making sure our customers' lives and property are protected. Our response time for life threatening and property intrusion alarms is less than 15 seconds on average. We look forward to serving you as a current or future customer.
or Call Today: 800-782-9688
SMART HOME SECURITY SYSTEM
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Guardian's Smart Home is revolutionary
HOME SECURITY SYSTEM
Next-day installation plus 24-7 tech support & on-site service
Order Now *Monthly monitoring agreement required.
"I am very pleased with your service people. All of your staff are always polite, kind and very knowledgeable. Thank you again. Keep up the good work."
Cecilia V, Detroit
"Bryan is a very pleasant and courteous employee. He is a true asset to Guardian Alarm. I have had Bryan on several of my service calls."
Judy B, Southfield